HERE TO HELP
A little help with your next move.
Questions about Guess Mate Chess? Start here for answers and simple troubleshooting.
A support email has not been configured yet. Direct contact is currently unavailable. A monitored address will be added before the App Store submission.
Frequently asked questions
What is Guess Mate Chess?
Guess Mate Chess combines traditional chess gameplay with general knowledge and trivia challenges. It includes offline play, XP progression and leaderboards.
Do I need to create an account?
No. Guess Mate Chess does not require user registration or login.
Can I play offline?
Yes, the game supports offline gameplay. Connectivity requirements for leaderboard features are still being confirmed.
Where can I download the game?
Guess Mate Chess is coming to iOS. The App Store link will appear on this website when it is available.
How are my XP and leaderboard results stored?
Storage, syncing and leaderboard details are being verified for version 1.0. Please avoid deleting the app to troubleshoot progress, as this could remove locally stored data.
Where can I find privacy information?
The privacy page contains a clearly marked draft. Details about the app’s services and data practices must be verified before it becomes a final policy.
QUICK CHECKS
Something not quite right?
- Close and reopen the app. This may resolve a temporary issue.
- Restart your device. Then launch Guess Mate Chess again.
- Check for updates. Use the latest available app and iOS version supported by your device.
- Protect your progress. Avoid deleting or reinstalling the app until storage and recovery options are confirmed.
Reporting an issue
Once contact is available, include your device model, iOS version, app version (currently 1.0), what happened and the steps to reproduce it. A screenshot can help; remove any personal information first. Never send passwords or sensitive information.
Published by Richard Cartwright. For data handling information, see the draft privacy policy.